Who we are

Our website address is: http://monstercostumes.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Consent

We hope you enjoy browsing our products and information on our website. By using this website you are agreeing to comply with and be bound by the following terms and conditions of use which together with our privacy policy govern MonsterCostumes’ relationship with you in relation to this website. When you purchase from MonsterCostumes you enter into a contract and these terms detail our responsibilities to you.

Our Privacy Policy

Last updated: March 2018

Fun in a box takes the privacy of all our customers very seriously. We understand that it is important for you to know how we use information about you, how it is stored, and how we share it. We know the importance of protecting your personal information, nobody wants to have their personal information sold or misused. We have never and never will, sell your personal data to anyone.

This privacy policy (“Privacy Policy”) applies to customer information collected and used by Fun in a box and its affiliates (together, “Fun in a box”). This Privacy Policy does not cover any information collected by third-party sites or content or applications that may link to, or be accessible from or on, our website. We collect information about you from a variety of sources, including the information we collect from you in person, the information we collect from you when you visit one of our websites or its related subdomains (“Website”), and the information that we collect about you from other sources. By visiting and using the Website, you are accepting the terms described in this Privacy Policy.

Please take a moment to familiarise yourself with our privacy policy and of course let us know if you have any questions.

What are the types of information we have to collect ?

We collect information to deliver the products and services you request and to help improve your shopping experience with us. Some information that we collect from you can be used to identify you or can be reasonably used in connection with other information to identify you. This information is called “personal information” and includes things like your name, your postal address, your email address, your phone number.

Please note though when you use your credit card or paypal during our secure checkout process means we don’t ever receive this information ourselves. It is gathered directly onto the secure servers of PayPal when you enter them during the checkout. No credit card or other payment information is ever stored on any of our servers, nor do we store card details manually.

You will share personal information with us in a number of ways – when you make an online purchase with us on one of our websites, when you create an account on one of our Websites, or when you visit or post a comment on one of our social media pages, and of course when you contact us or request customer service.

We also collect other types of information that cannot be used to personally identify you, but provides us with information that we use to improve the products and services we offer to you. This information includes details about your internet connection, traffic data, IP address, and the equipment you use to access our Website and usage details. It may be collected by us automatically through the use of cookies, web beacons, and other tracking technologies. Information that is collected through the use of third party cookies, web beacons, and other third party tracking technologies are subject to such third parties’ privacy policies and opt-out mechanisms and are not governed by this Policy.

What do we do with your information

We use the personal information that we collect about you or that you provide to us to allow us to perform a number of actions. Of course to process and dispatch your online orders; for internal marketing or advertising purposes; to inform you about promotional offers we may have; to maintain your user account; or to keep track of your order history. It helps us respond to customer support enquiries; to present our Website and its contents to you; or to tell you about changes to our Website.

The non-personal information that we collect may automatically be combined with other information that you provide and may be aggregated and used for statistical purposes. It helps us to improve our Website and helps us to estimate how many people may be interested in certain products, recognise you when you revisit our Website, and speed up your online experience with us.

Do we share information?

Fun in a box does not sell your personal information to third parties. We may use the services of third parties to collect and use anonymous information about your visits and interactions with our Website through the use of technologies such as cookies.

Your personal information may also be disclosed to enforce our terms of use, to comply with any court order, law or legal process, or government or regulatory request, or if we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Fun in a box, our customers or others.

Can I access my information?

At any time, you can review and change your personal information by logging into the Website and visiting your account profile page. Here, you can make changes to your name, password, postal address, email address, or phone number that you had previously entered.

How we secure your data

Our website uses secure server software which will protect your personal information at all times. Once captured your personal information is held on our own servers where it is regarded as strictly confidential. Customer account information is restricted to those who need to access it for the performance of their job and their access is subject to login and password controls and monitored at Director level.

Some of your personal data has to be passed to other companies for the purposes of taking payment of your order (eg. card processing companies) and delivering it to you (eg. couriers) but they only receive the information necessary to complete their function within our business.

If you wish to see the data we store please click this link.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration and disclosure. Fun in a box processes your personal information on its computers and servers in the United Kingdom. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with applicable UK and EU regulations. All personal information that you may provide on any of Websites will be Secure Socket Layer (SSL) encrypted. Fun in a box also uses computer safeguards such as firewalls and data encryption methods to protect your information.

Can I help protect my data?

The safety and security of your information also depends on you, we would encourage you to start by using a complex and well-chosen password. We suggest you avoid sharing your password or using any information that others can easily learn about you, such as a family member’s name or birthday. It is also highly recommended you frequently change your password and avoid using the same password on multiple websites. It is also important you install and regularly update antivirus and firewall software to protect your computer or device from external attacks by malicious users. We also suggest when you are finished with a session on our Website, log out and close the browser window so nobody can pick up where you left off.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information. Any transmission of personal information is at your own risk and Fun in a box is not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Cookies and Other Tracking Technology

Cookies are small data files that most websites store, access and maintain on the hard drive of your computer. We may use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests.

Certain features of our Website may use local stored objects (Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. These data files may be created on your computer when you visit our Website. Flash cookies are most often used to enhance your experience on our Website, for example, by allowing the look of a website you frequently visit to appear personalised. Flash cookies will not access or remember your e-mail address or other personal information unless you willingly provide such information.

Our Website may also contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit Fun in a box, for example, to count users who have visited particular web pages or and can be used for other related website statistics, such as verifying our system and server integrity.

“Do Not Track”

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

How we communicate with you

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Children’s Online Privacy

This Website is not marketed to and does not knowingly collect or maintain personal information from children under the age of 16. If we learn that we have collected or received personal information from a child under the age of 16 we will delete that information. If you believe we might have any information from or about a child under the age of 16, please do let us know immediately.

Opt-Out

If you wish to opt-out of receiving online communications from Fun in a box you can choose the unsubscribe or opt-out link contained in the email and you will no longer receive communications. You can also click here.

Changes to This Privacy Policy

This Privacy Policy is subject to change at the sole discretion of Fun in a box, and the updated Privacy Policy will be posted on our Website. This Privacy Policy was last updated as of the date provided above. Continued use of the Website after Fun in a box posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. Please check back frequently and review the Privacy Policy for any updated terms or changes.

If you have any questions or comments regarding this Privacy Policy, please do not hesitate to contact us

Or you can write to us at HQ

Fun in a box Ltd, 8 Hurstwood Avenue, Brentwood, Essex CM15 9HT

Deleting Data

At your request we can remove your personal data from our servers and remove you from our mailing list. Please contact [email protected] if you wish to do this or complete this form.

[REQ_CRED_FORM]

Data Breaches

We go to extraordinary lengths to protect the data on our websites and servers, if in the event of a data breach we will conform to the regulations as laid down by GDPR.